Business Process Modeling

This chapter explains how you can define business process using Unified Modeling Language (UML) diagrams.

For example, the following diagram shows a high-level definition of a dental clinic receptionist's process:

The circle at the top of the diagram represents the initial state of the business process – the patient came to the dental office.

The small star represents a business process trigger - the receptionist has started serving the next patient in line.

The rectangular shape represents the entire business process (set of activities) - servicing a patient’s request for an appointment with a dentist.

The donut shapes represent the final states (results) of the business process – an appointment with dental specialist is scheduled or not.

The diamond shape represents a rule according to which a business process moves to one of the final states.

Table of Content Introduction into Business Process Previous: Business Subprocess Next: Business Subprocess Modeling